Amazon Stranded Inventory Management Sunken Stone

Amazon Stranded Inventory: How To Fix This Common Error

By Published On: July 6th, 2021Categories: Inventory Management

What Is Amazon Stranded Inventory?

Amazon Stranded Inventory means that your inventory is stuck, unable to be purchased or sent to customers. If you are receiving notifications that you have Amazon Stranded Inventory, you’ll need to know what it means and how to fix this error to keep your business running smoothly. In this guide, we’ll explain what Amazon Stranded Inventory is, how it impacts you as a seller, and what you can do to fix and notifications you’ve received.

Having an Amazon FBA business is a great way to increase your business reach by having access to a global marketplace. However, it’s not always smooth sailing. There can be some issues that arise with selling on Amazon. You need to consider as you continue managing Amazon Stranded Inventory for your successful selling business.

With any business, you need to be aware of your inventory. It’s essential to know how much you have, if it’s selling and where it’s being stored. When you don’t know the answers to these questions, you could be losing out on thousands of dollars of sales.

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This is why it’s essential for you to learn about what Amazon stranded inventory means and how you can fix stranded inventory to ensure you avoid unnecessary issues with your Amazon account. In this article, we break down everything you need to know below about standard inventory Amazon.

What Is Amazon Stranded Inventory?

amazon stranded inventory

Amazon stranded inventory is a common problem for Amazon sellers that typically occurs when you have products sitting in Amazon’s fulfillment centers with no active offers. This means that your FBA stranded inventory is sitting in a warehouse with no way of leaving. Since there is no way for customers to purchase your products.

While your Amazon listings may show your products, customers won’t be able to complete a transaction. This could be due to your Amazon listing being incomplete, missing, or even due to a bug in the system. Whatever the reason is, it can hurt your Amazon business. This is why it’s essential to stay on top of and ensure you’re checking your Standard Inventory Amazon frequently.

Why Do I Have A FBA Stranded Inventory Notification?

To understand why you might have an Amazon stranded inventory notification, it’s essential to learn about the various reasons that may create an issue in your inventory.

  1. Incomplete Listing 

When you create a new Amazon listing, you add information like the ASIN and other details. However, if there are gaps in your Amazon listing that product becomes “stranded” since no one can buy it. 

  1. Deleting A Listing

If you’ve decided to delete your listing, you may end up with stranded inventory due to returns. There can be your inventory not completely selling out. This is why it’s essential to keep tabs on your inventory levels before making any changes to your listings.

  1. Bulk Upload Error

The Bulk Upload Error happens when you’re trying to upload multiple products all at once, especially if the quantity column is filled in. This will change your listing to Fulfilled by Merchant instead of being Fulfilled by Amazon, which will strand your inventory.

  1. Expired Products

When you have Amazon stranded inventory, it’s often due to your listing having an expiration date. If a product reaches its expiration date, it will be pulled from being an active listing. So it triggering a stranded inventory notification.

  1. Suspended Listing

You may have Amazon stranded inventory due to a suspended listing. This is when the listing cannot be accessed via Amazon because it’s missing certain information or has a quality error.

  1. Pricing Problem

Sometimes Amazon stranded inventory is due to pricing problems. If your merchandise is priced too high or too low, then it will automatically flag the listing. However, you can override these issues by changing your settings in seller central.

What’s Wrong With Having Amazon Stranded Inventory?

The point of having inventory on your Amazon account is to sell it and make money. It’s not to let it sit there or be unable to be purchased.

Here are the top reasons why you don’t want to have Amazon Stranded Inventory.

  • Decreased Profits

If your products aren’t selling on Amazon and you’re still paying for storage, this could cost you more than you make in profits, depending on how long the inventory sits in the warehouse. Unfortunately, if you miss the stranded inventory notifications, this could go on for months without you even knowing if you’re not vigilant.

  • Negative Impact On Your Inventory Performance Index

Having stranded Amazon inventory can have a negative impact on your Amazon listing performance, which is the system Amazon uses to ensure sellers are optimizing their inventory the right way.

When you don’t sell products quickly, this could prompt Amazon to reduce the visibility of your listing and lower its ranking, so it’s easier to miss over time, as well as charge you higher fees.

Amazon will also close off new opportunities for customers to find your Amazon product listing by not including it in Alexa searches or as suggestions when people are searching Amazon search ads.

How Do I Fix Stranded Inventory?

Once you receive a notification from Amazon that you have stranded inventory, you’ll need to act within 30 days of receiving this notice. If you don’t resolve your stranded inventory issue, your inventory will be taken out of the warehouse, which will cost your business money and time because it will be tossed out instead of returned to you.

This is why it’s essential to consistently check on your inventory to ensure there are no issues and that none of your products have been flagged as stranded inventory. If you’re wondering how to find and fix stranded inventory, follow these steps below.

Locate Your Stranded Inventory

amazon stranded inventory

First, you need to go into your Seller Central account and head over to your Inventory section. Inside there, you’ll be able to manage your inventory. If you have any items that have been flagged as stranded inventory, a section will appear labeled “Fix Stranded Inventory.”

Understand The Issues

When you click on the “Fix Standard Inventory” page, you’ll see a list of your inventory that has been flagged and the reasons Amazon has flagged it. Hovering over the issue will explain the problem in more detail.

Click-Through Your Option

Once you understand the issue, you’ll be presented with options by Amazon. Sometimes, this may be a simple fix, but quite often, Amazon will request for you to remove your products. Instead of taking this route, you’ll want to chat with Seller support first for help troubleshooting your issues.

Contact Seller Support

Most of the time, you’ll need to get help from Amazon’s support team. To submit a new case, you’ll want to head to the help section of Seller Central, located in the top right corner. From there, click Get Support and describe your issue.

Change Your Automatic-Action Settings In Amazon

amazon stranded inventory

Prior to June of 2020, if your inventory were stranded, it would be marked as unsellable after 30 days if you did not respond to the notification. From there, Amazon would give you options on how to remove the inventory.

However, new policy changes will now automatically dispose of your inventory after 30 days of being labeled as stranded. This means that your products will not be sent to you, and missing this notification could cost you hundreds or thousands of dollars.

Thankfully, you have some options to ensure that this issue does not happen to you with Automatic-Action settings. By clicking into these settings, you’ll be able to change the settings on the “Automatic Removal” section.

You’ll want to change all of the settings to “Return Units To Me” instead of “Dispose of Units.” This is absolutely essential to ensure that you never end up in a situation where you lose the inventory you’ve sent off to Amazon.

Stay On Top Of Your Amazon Stranded Inventory

You might not have known the importance of the Amazon Stranded Inventory before this post. However, understanding what it means and how you can take charge of your inventory is essential to keep your Amazon business running smoothly.

Make sure your account is in good standing by going over these steps every month or so, just to make sure nothing falls between the cracks. If there are any inactive items sitting around collecting dust, take them off of Amazon as soon as possible—this will help keep your inventory performance healthy and up to Amazon’s standards.

Just remember that if you want high rankings on Amazon, you’ll need to put in the work! At Sunken Stone,  a top-tier, results-driven Amazon marketing Agency for growing eCommerce brands, we offer expert help with all of those other troublesome tasks like listings optimization for our clients who don’t have time for such tedious work themselves but still want their products to sell at optimum levels.

Take control of your Amazon account to ensure you continue to increase profits and run a successful business today!

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FAQ About Amazon Stranded Inventory

How Often Should I Check My Inventory Dashboard?

If you want to avoid having Amazon stranded inventory, it’s recommended to check your inventory every week to make sure you don’t have any issues. The checking process takes less than 30 seconds and can save you a ton of money and time down the road.

Why Is My FBA Inventory Stranded?

If your inventory is stranded, it’s usually because you have a problem with your Amazon listings. This might include issues with price changes, incomplete listings, expired products, bulk upload errors, or a deleted listing. Clicking into your inventory stranded tab in Seller Central will help you understand the reason why your Inventory has become stranded.

Does Amazon Return My Inventory To Me? 

If your inventory is stranded and marked for disposal, this means that it’ll be destroyed instead of returned back to you. This can cost sellers thousands of dollars if they don’t realize their stuff has been deemed stranded by Amazon. Therefore, it’s extremely important to stay on top of Amazon’s system alerts if you want to protect yourself from Amazon’s stranded inventory.

Is Amazon Unfulfillable Inventory The Same As Amazon Stranded Inventory?

While Amazon’s stranded inventory refers to products that are stuck in Amazon’s warehouse, Amazon’s unfulfillable inventory is a bit different. With Amazon’s unfulfillable inventory, Amazon doesn’t have the exact product in its warehouse, and the seller will need to ship the product from their storage facility in order to complete future orders. This means you’ll lose more money because of shipping fees, and your Amazon fees may also go up if you’re charged on an item-by-item basis.

What Is The Difference Between Amazon Close Listing vs Delete?

When you delete a listing, it goes away permanently. This means if you choose to sell the product at a future date, you’ll need to recreate the entire listing, which can take time and effort. When you close a listing, you’re moving it to your inactive inventory. You’ll be able to re-open the listing at a future date without having to re-create the entire listing.

What Does Amazon Inactive Blocked Mean On Amazon?

There are many reasons why your item might be marked as Amazon Inactive Blocked, including a problem with the product’s description or title, pricing issues, or it violates one of Amazon’s policies.

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